What’s the cost of saying “No”?

Posted by Tony Ozanne in Oct, 2015

Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? … Continue reading →

Category: Advertising, Business, Business Coaching, Business Coaching Canberra, Customer Service, Marketing, Planning, Sales and Marketing

Post Tagged with Business, Business Coaching Canberra, Execution, marketing, Tony Ozanne

How You Respond (or don’t) Says a Lot About You!

Posted by Tony Ozanne in Oct, 2014

There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer … Continue reading →

Category: Advertising, Blogs, Business, Business Coaching, Business Coaching Canberra, Customer Service, Management, Marketing, Sales and Marketing

Post Tagged with Business, customer service, productivity, Tony Ozanne

“Would You Like Fries With That?”

Posted by Tony Ozanne in Feb, 2014