These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that KFC was just as good and had the same tactic! I’m not here to argue
So What Actually Happens During a Business Coaching Audit?
This is a question that I have been asked on several occasions recently, not only from general enquirers, but by new clients about to go through the process. I think there is a degree of nervousness prior to starting this process, the fear of the unknown as to what is going to happen and
Is Punctuality (and Respect) Dead In Business?
Some recent observations and events have caused me to ask a few questions about time and punctuality. Is it a reality of our busy lives today that we just cannot be on time? I understand that we all fill our calendars to the maximum available minute and cram as much in as possible within a
5 Ways To Get My Money!
In my last post I shared 5 Reasons Why I Won’t Buy From You, but let’s look at the good stuff and share how to get my money as a customer. It really isn’t that difficult. We all need to buy things, whether products or services so how come some businesses can do it so
5 Reasons Why I Won’t Buy From You
As a customer on a daily basis there are countless interactions with businesses and brands that add to my perception of you and your business. Most of the time these are to a level that simply meets a demand- I want something, you have it, I buy it and leave….nothing special or unique, you just
Christmas- A Time For Reflection and Giving!
With only days to go before the much hyped Christmas Day, if you are like most people you are in the mad rush and frantic search for the perfect gift for those close to you, and worrying about what to eat and cook for the main meal of the day. This is time when billions
5 Gifts For Your Business This Christmas
It’s nearly Christmas and as you make the mad rush for those last minute gifts, make sure you don’t overlook the main income source of your life if you own your own business, and that is your business. It too should get a gift this year, so here are my suggestions for a gift to
“Keeping the doors open”- a new option for managing cash flow!
Many business owners I come across tend to have a common problem in what is otherwise a healthy business model, and that is cash flow. Cash flow is critical to the success or failure for all businesses and tends to be an issue for larger businesses with large-scale products or services. In a very
My lessons from people of influence and not the BIG names!
Most people will go through their professional life coming in contact with many people who have both positive and negative attributes. If you take the time to sit back and reflect on those who have helped develop you to the person who you are today, you could probably count those who had a serious influence
Goal setting and a bit of semi nakedness!
For the last 30 days I have been completing a bit of a health kick by following a set program. I won’t plug the product, as that is not the intent, but happy to inform anyone who wants to know more. This program required a lot of discipline, change in behaviours and some real mental