If you’re thinking about starting a business, one of the questions you face is: do you start your own concept or take ‘done for you’ approach and join a franchise?. There’ve been some very successful franchises, from McDonalds through to the Jim’s Mowing (and Cleaning, and Computer Repairs…). Franchises generally offer more structure and support,
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Can or Should You Be Friends With Your Clients?
It’s one of those perplexing questions you may often ask yourself – Can you be friends with your clients? Firstly what does this actually mean? What does it mean to be a friend? According to the Oxford Dictionary it is “a person with whom one has a bond of mutual affection, typically one exclusive
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Is Punctuality (and Respect) Dead In Business?
Some recent observations and events have caused me to ask a few questions about time and punctuality. Is it a reality of our busy lives today that we just cannot be on time? I understand that we all fill our calendars to the maximum available minute and cram as much in as possible within a
5 Reasons Why I Won’t Buy From You
As a customer on a daily basis there are countless interactions with businesses and brands that add to my perception of you and your business. Most of the time these are to a level that simply meets a demand- I want something, you have it, I buy it and leave….nothing special or unique, you just
5 Gifts For Your Business This Christmas
It’s nearly Christmas and as you make the mad rush for those last minute gifts, make sure you don’t overlook the main income source of your life if you own your own business, and that is your business. It too should get a gift this year, so here are my suggestions for a gift to
When things go wrong….are you prepared?
It is a reality in business that things will eventually go wrong. The events, if serious, may seriously impact the day to operations and viability of the business. More often than not, these events are unplanned, often unnatural and external, and something that you have no control over as the business owner such as major
My lessons from people of influence and not the BIG names!
Most people will go through their professional life coming in contact with many people who have both positive and negative attributes. If you take the time to sit back and reflect on those who have helped develop you to the person who you are today, you could probably count those who had a serious influence
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Bored, lonely? How about a meeting?
Do you love a good meeting, or do you relate to the picture below? Ah….meetings, the bane of all organisations, departments and businesses! As an employee, we grow to hate them in most cases, except for those who see them as a great opportunity to do nothing for a while and have coffee, a
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Get a life…….
We all work hard and in fact probably work harder now than in many years gone past. Given the digital world and the constant ‘need’ or ‘expectation’ to be online and available it is no longer a case of working 9 till 5 at the office. I’m sure everyone reading this is guilty of sitting
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A key statistic that you must track in your business.
As a business owner, you are always advised, whether it be by you accountant or a coach to track and measure KPI’s for your business. Many of these will be financially based to track sales, costs or profits, but there are several other key statistics you cannot afford not to monitor and know,
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