School reunions – just don’t ask too much!
Posted by Tony Ozanne in Nov, 2015
I have recently attended my 30th year anniversary of my Year 10 High School year with an awesome bunch of people, many whom I still consider great friends to this day. This in itself makes us a unique group I … Continue reading
Category: Blogs, Business Coaching Canberra, Networking, Work life balance
What’s the cost of saying “No”?
Posted by Tony Ozanne in Oct, 2015
Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? … Continue reading
How To Expand Your Business
Posted by Tony Ozanne in Sep, 2015
Too many businesses today have made it to where they are with luck! They may have started without a business plan, had limited or no structured processes and had no goal or direction in how to succeed. A lot of … Continue reading
Lesson in business from Istanbul
Posted by Tony Ozanne in Apr, 2015
I have spent the last 5 days in Istanbul including Anzac Cove for the attendance of the dawn service at Gallipoli. One thing stands out as a major difference in nearly all businesses, especially in the food and beverage sector … Continue reading
Category: Blogs, Business, Business Coaching Canberra, Customer Service, Internet
How You Respond (or don’t) Says a Lot About You!
Posted by Tony Ozanne in Oct, 2014
There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer … Continue reading
“I know how to right good” – Why I Got a Writing Coach
Posted by Tony Ozanne in May, 2014
As a business owner, I know the importance of blogging and developing content to help build my brand and my expertise in my field. Blogging was something I started doing early on and I thought I was doing OK. My … Continue reading
Category: Blogs, Business, Business Coaching Canberra, Marketing, Process
When Is Enough Enough?
Posted by Tony Ozanne in May, 2014
As a business owner there are several key moments when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, … Continue reading
Category: Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Cash Flow, Goal Setting, Management, Planning, Process, Time Management, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, How To, Planning, productivity, Tony Ozanne, work-life balance 3 Simple Steps To Being a Better Tradie!
Posted by Tony Ozanne in Mar, 2014
So, you’re a Tradie- awesome, I love your work! Whether you are a builder, electrician, plumber, plasterer or another trade, in the majority of cases you are pretty good at what you do (you wouldn’t be doing it otherwise would … Continue reading
Category: Accounting, Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Cash Flow, Goal Setting, Management, Process, Small Fish business coaching, Work life balance
Post Tagged with Business, Business Coaching Canberra, Efficiency, How To, Organisation, Planning, productivity, Tony Ozanne, Top Tips, Trades, work-life balance “Would You Like Fries With That?”
Posted by Tony Ozanne in Feb, 2014
These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that … Continue reading
Category: Advertising, Blogs, Business Coaching, Business Coaching Canberra, Customer Service, Goal Setting, Marketing, Process, Sales and Marketing, Sales process
Post Tagged with Business, Business Coaching Canberra, customer service, How To, marketing, productivity, service, Tony Ozanne So What Actually Happens During a Business Coaching Audit?
Posted by Tony Ozanne in Feb, 2014
This is a question that I have been asked on several occasions recently, not only from general enquirers, but by new clients about to go through the process. I think there is a degree of nervousness prior to starting … Continue reading
Category: Blogs, Business, Business Coaching, Business Coaching Canberra, Process