I have recently attended my 30th year anniversary of my Year 10 High School year with an awesome bunch of people, many whom I still consider great friends to this day. This in itself makes us a unique group I think, as all too often people lose track of their childhood friends, but many of
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What’s the cost of saying “No”?
Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? Worse still, how would your regular customers feel if they were greeted with such as
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How To Expand Your Business
Too many businesses today have made it to where they are with luck! They may have started without a business plan, had limited or no structured processes and had no goal or direction in how to succeed. A lot of businesses have failed within the critical timeframe for business of the first 5 years, but
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Lesson in business from Istanbul
I have spent the last 5 days in Istanbul including Anzac Cove for the attendance of the dawn service at Gallipoli. One thing stands out as a major difference in nearly all businesses, especially in the food and beverage sector when comparing to like businesses in Australia – Free Wifi. Why is this such a
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How You Respond (or don’t) Says a Lot About You!
There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer and also as the operator of my own business that very often make me cringe,
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“I know how to right good” – Why I Got a Writing Coach
As a business owner, I know the importance of blogging and developing content to help build my brand and my expertise in my field. Blogging was something I started doing early on and I thought I was doing OK. My blogs were getting read and shared, and was starting to develop a reputation around town
When Is Enough Enough?
As a business owner there are several key moments when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, and again at mid year when it is tax time and you may review your
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3 Simple Steps To Being a Better Tradie!
So, you’re a Tradie- awesome, I love your work! Whether you are a builder, electrician, plumber, plasterer or another trade, in the majority of cases you are pretty good at what you do (you wouldn’t be doing it otherwise would you?). But how would you like to be even better and develop some points of
“Would You Like Fries With That?”
These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that KFC was just as good and had the same tactic! I’m not here to argue
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So What Actually Happens During a Business Coaching Audit?
This is a question that I have been asked on several occasions recently, not only from general enquirers, but by new clients about to go through the process. I think there is a degree of nervousness prior to starting this process, the fear of the unknown as to what is going to happen and
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