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What’s the cost of saying “No”?

Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? Worse still, how would your regular customers feel if they were greeted with such as

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Starting a business? Do I buy a Franchise or go it alone?

If you’re thinking about starting a business, one of the questions you face is: do you start your own concept or take ‘done for you’ approach and join a franchise?. There’ve been some very successful franchises, from McDonalds through to the Jim’s Mowing (and Cleaning, and Computer Repairs…). Franchises generally offer more structure and support,

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Is inaction costing your business success?

“Action is the foundational key to all success” Pablo Picasso As a business owner you should know this, but far too often inaction still becomes a contributing factor to the success or failure of a business. Inaction comes in countless forms in business, whether it be in simply failing to execute, failing to follow through

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How You Respond (or don’t) Says a Lot About You!

There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer and also as the operator of my own business that very often make me cringe,

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When Is Enough Enough?

As a business owner there are several key moments  when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, and again at mid year when it is tax time and you may review your

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3 Simple Steps To Being a Better Tradie!

So, you’re a Tradie- awesome, I love your work! Whether you are a builder, electrician, plumber, plasterer or another trade, in the majority of cases you are pretty good at what you do (you wouldn’t be doing it otherwise would you?). But how would you like to be even better and develop some points of

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“Would You Like Fries With That?”

These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that KFC was just as good and had the same tactic! I’m not here to argue

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5 Gifts For Your Business This Christmas

It’s nearly Christmas and as you make the mad rush for those last minute gifts, make sure you don’t overlook the main income source of your life if you own your own business, and that is your business. It too should get a gift this year, so here are my suggestions for a gift to

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“Keeping the doors open”- a new option for managing cash flow!

  Many business owners I come across tend to have a common problem in what is otherwise a healthy business model, and that is cash flow. Cash flow is critical to the success or failure for all businesses and tends to be an issue for larger businesses with large-scale products or services. In a very

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My lessons from people of influence and not the BIG names!

Most people will go through their professional life coming in contact with many people who have both positive and negative attributes. If you take the time to sit back and reflect on those who have helped develop you to the person who you are today, you could probably count those who had a serious influence

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