It only dawned on me a few weeks ago that I have survived the dreaded 5-year mark of my own business. We have all seen and heard the statistics stating that around only 1 or 2 in every 10 businesses survive past the 5 year mark, so congratulations to me! It comes with some irony,
What’s the cost of saying “No”?
Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? Worse still, how would your regular customers feel if they were greeted with such as
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How To Expand Your Business
Too many businesses today have made it to where they are with luck! They may have started without a business plan, had limited or no structured processes and had no goal or direction in how to succeed. A lot of businesses have failed within the critical timeframe for business of the first 5 years, but
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What’s the ‘real cost’ of networking?
Networking is a critical element to your business and the marketing mix. Done correctly, networking can open up your exposure to an enormous potential of new clients, referral partners and strategic alliances within the industry. Done incorrectly, networking can be an enormous cost to your business and one which quickly creeps up without you even
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Is inaction costing your business success?
“Action is the foundational key to all success” Pablo Picasso As a business owner you should know this, but far too often inaction still becomes a contributing factor to the success or failure of a business. Inaction comes in countless forms in business, whether it be in simply failing to execute, failing to follow through
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How You Respond (or don’t) Says a Lot About You!
There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer and also as the operator of my own business that very often make me cringe,
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When Is Enough Enough?
As a business owner there are several key moments when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, and again at mid year when it is tax time and you may review your
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Can or Should You Be Friends With Your Clients?
It’s one of those perplexing questions you may often ask yourself – Can you be friends with your clients? Firstly what does this actually mean? What does it mean to be a friend? According to the Oxford Dictionary it is “a person with whom one has a bond of mutual affection, typically one exclusive
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3 Simple Steps To Being a Better Tradie!
So, you’re a Tradie- awesome, I love your work! Whether you are a builder, electrician, plumber, plasterer or another trade, in the majority of cases you are pretty good at what you do (you wouldn’t be doing it otherwise would you?). But how would you like to be even better and develop some points of
“Would You Like Fries With That?”
These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that KFC was just as good and had the same tactic! I’m not here to argue
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