How You Respond (or don’t) Says a Lot About You!
Posted by Tony Ozanne in Oct, 2014
There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer … Continue reading
“Would You Like Fries With That?”
Posted by Tony Ozanne in Feb, 2014
These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that … Continue reading
Category: Advertising, Blogs, Business Coaching, Business Coaching Canberra, Customer Service, Goal Setting, Marketing, Process, Sales and Marketing, Sales process
Post Tagged with Business, Business Coaching Canberra, customer service, How To, marketing, productivity, service, Tony Ozanne Is Punctuality (and Respect) Dead In Business?
Posted by Tony Ozanne in Jan, 2014
Some recent observations and events have caused me to ask a few questions about time and punctuality. Is it a reality of our busy lives today that we just cannot be on time? I understand that we all fill our … Continue reading
Category: Blogs, Business, Business Coaching, Business Coaching Canberra, Goal Setting, Networking, People Management, Time Management
Post Tagged with Business Coaching Canberra, customer service, How To, management, networking, Time management, Tony Ozanne 5 Ways To Get My Money!
Posted by Tony Ozanne in Jan, 2014
In my last post I shared 5 Reasons Why I Won’t Buy From You, but let’s look at the good stuff and share how to get my money as a customer. It really isn’t that difficult. We all need to … Continue reading
Category: Blogs, Business Coaching, Customer Service, Management, Marketing
5 Reasons Why I Won’t Buy From You
Posted by Tony Ozanne in Jan, 2014
As a customer on a daily basis there are countless interactions with businesses and brands that add to my perception of you and your business. Most of the time these are to a level that simply meets a demand- I … Continue reading
Category: Customer Service, Leadership, Management, Marketing, Sales and Marketing
Christmas- A Time For Reflection and Giving!
Posted by Tony Ozanne in Dec, 2013
With only days to go before the much hyped Christmas Day, if you are like most people you are in the mad rush and frantic search for the perfect gift for those close to you, and worrying about what to … Continue reading
Category: Business Coaching, Business Coaching Canberra, Christmas
Post Tagged with Business Coaching Canberra, Christmas Spirit, customer service, Giving, Tony Ozanne Canberra’s new Business BOOST Centre….what is it?
Posted by Tony Ozanne in Aug, 2013
Don Grgic has been in business since a young boy and has successfully operated the iconic Furniture Direct Warehouse in Fyshwick for years. He has recently launched a new business support centre for small to medium businesses and I asked … Continue reading
Category: Accounting, Administration, Blogs, Boost Centre, Business, Business Coaching, Business Coaching Canberra, Goal Setting, Leadership, Management, News, Process, Productivity, Sales and Marketing, Sales process, Small Fish business coaching, Social Media, Technology, Work life balance
Post Tagged with Accounting, Boost Centre Canberra, Business, Business Coaching Canberra, Coaching, customer service, Don Grgic, Goals, How To, management, marketing, networking, online, Organisation, Planning, productivity, service, Tony Ozanne, work-life balance The mobile office- some options
Posted by Tony Ozanne in Aug, 2013
If you are a small business owner, particularly in the services sector it is most probable that you work from home and don’t have a remote office. While this brings about challenges of maintaining a productive pattern of work habits, … Continue reading
Category: Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Internet, Management, Marketing, Process, Productivity, Real Estate, Sales and Marketing, Shared office, Small Fish business coaching, Technology, Work life balance
Post Tagged with Brainspace, Brand image, Business, Business Coaching Canberra, Canberra 100, Coaching, customer service, Goals, How To, Internet, Location, management, marketing, Mobile Office, networking, online, Organisation, Planning, Regus, Serve Corp, service, Social media, Tony Ozanne, work-life balance Business Coaching- what’s all the fuss about?
Posted by Tony Ozanne in Aug, 2013
I recently put together the following article for Don Grgic from the Business Boost Centre for his blog-site ‘A Passion for Small Business”. It is not meant to be a ‘come and buy business coaching’ article, but more an information … Continue reading
Category: Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Goal Setting, Leadership, Management, Networking, News, Process, Productivity, Sales and Marketing, Sales process, Small Fish business coaching, Technology, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, customer service, Goals, How To, management, marketing, networking, Organisation, Planning, productivity, Social media, Tony Ozanne, work-life balance Bali Observations Part 2 – Is Wi Fi the missing link?
Posted by Tony Ozanne in Jul, 2013
As commonly happens when we travel, we take our gadgets with us, whether it be just a smart phone or tablet, or all of the above and the trusty laptop, I am sure most business owners (and non business owners) … Continue reading
Category: Advertising, Blogs, Business, Business Coaching, Business Coaching Canberra, Internet, Management, Marketing, Online media, Process, Productivity, Sales and Marketing, Sales process, Small Fish business coaching, Social Media, Technology, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, customer service, Internet, iPhone, iPod, management, marketing, networking, online, productivity, service, Social media, technology, Tony Ozanne, travel, work-life balance