Lesson in business from Istanbul
Posted by Tony Ozanne in Apr, 2015
I have spent the last 5 days in Istanbul including Anzac Cove for the attendance of the dawn service at Gallipoli. One thing stands out as a major difference in nearly all businesses, especially in the food and beverage sector … Continue reading
Category: Blogs, Business, Business Coaching Canberra, Customer Service, Internet
Starting a business? Do I buy a Franchise or go it alone?
Posted by Tony Ozanne in Apr, 2015
If you’re thinking about starting a business, one of the questions you face is: do you start your own concept or take ‘done for you’ approach and join a franchise?. There’ve been some very successful franchises, from McDonalds through to … Continue reading
Category: Business, Franchising, Management, Marketing
Post Tagged with Business, Business Coaching Canberra, How To, management, marketing, Planning, Tony Ozanne Is inaction costing your business success?
Posted by Tony Ozanne in Mar, 2015
“Action is the foundational key to all success” Pablo Picasso As a business owner you should know this, but far too often inaction still becomes a contributing factor to the success or failure of a business. Inaction comes in countless … Continue reading
Category: Blogs, Business, Business Coaching, Customer Service, Management, Planning, Process, Sales process, Time Management, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, Execution, How To, Tony Ozanne, work-life balance How You Respond (or don’t) Says a Lot About You!
Posted by Tony Ozanne in Oct, 2014
There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer … Continue reading
“I know how to right good” – Why I Got a Writing Coach
Posted by Tony Ozanne in May, 2014
As a business owner, I know the importance of blogging and developing content to help build my brand and my expertise in my field. Blogging was something I started doing early on and I thought I was doing OK. My … Continue reading
Category: Blogs, Business, Business Coaching Canberra, Marketing, Process
When Is Enough Enough?
Posted by Tony Ozanne in May, 2014
As a business owner there are several key moments when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, … Continue reading
Category: Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Cash Flow, Goal Setting, Management, Planning, Process, Time Management, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, How To, Planning, productivity, Tony Ozanne, work-life balance Can or Should You Be Friends With Your Clients?
Posted by Tony Ozanne in Mar, 2014
It’s one of those perplexing questions you may often ask yourself – Can you be friends with your clients? Firstly what does this actually mean? What does it mean to be a friend? According to the Oxford Dictionary it … Continue reading
Category: Blogs, Business Coaching, Leadership, Management, Networking
Post Tagged with Business Coaching Canberra, client relationships, Integrity, management, Tony Ozanne 3 Simple Steps To Being a Better Tradie!
Posted by Tony Ozanne in Mar, 2014
So, you’re a Tradie- awesome, I love your work! Whether you are a builder, electrician, plumber, plasterer or another trade, in the majority of cases you are pretty good at what you do (you wouldn’t be doing it otherwise would … Continue reading
Category: Accounting, Administration, Blogs, Business, Business Coaching, Business Coaching Canberra, Cash Flow, Goal Setting, Management, Process, Small Fish business coaching, Work life balance
Post Tagged with Business, Business Coaching Canberra, Efficiency, How To, Organisation, Planning, productivity, Tony Ozanne, Top Tips, Trades, work-life balance “Would You Like Fries With That?”
Posted by Tony Ozanne in Feb, 2014
These famous words are linked to the iconic McDonald’s as there revolutionary sales tactic which dramatically increased revenue on transactions by double digit percentages overnight, but as an Ex-Yum Restaurants employee (KFC, PH, Taco Bell), I like to say that … Continue reading
Category: Advertising, Blogs, Business Coaching, Business Coaching Canberra, Customer Service, Goal Setting, Marketing, Process, Sales and Marketing, Sales process
Post Tagged with Business, Business Coaching Canberra, customer service, How To, marketing, productivity, service, Tony Ozanne So What Actually Happens During a Business Coaching Audit?
Posted by Tony Ozanne in Feb, 2014
This is a question that I have been asked on several occasions recently, not only from general enquirers, but by new clients about to go through the process. I think there is a degree of nervousness prior to starting … Continue reading
Category: Blogs, Business, Business Coaching, Business Coaching Canberra, Process