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5 years into business and then two “knocks at the door” changed everything!

It only dawned on me a few weeks ago that I have survived the dreaded 5-year mark of my own business. We have all seen and heard the statistics stating that around only 1 or 2 in every 10 businesses survive past the 5 year mark, so congratulations to me! It comes with some irony,

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Get a life…….

We all work hard and in fact probably work harder now than in many years gone past. Given the digital world and the constant ‘need’ or ‘expectation’ to be online and available it is no longer a case of working 9 till 5 at the office. I’m sure everyone reading this is guilty of sitting

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Amy’s Gran Fondo – Part 2 – Execution

The big day has come and gone and I am pleased to say the execution part of the bike ride was a success! Close to 4000 people supported the Amy Gillet Foundation for the 2013 Gran Fondo, a 110 km timed event with the extra 10 km decent into Lorne being un-timed for safety reasons

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Amy’s Gran Fondo- what’s that got to do with business?

I have recently been on an adventure with a business colleague Jeremy Watson to Melbourne, then to Lorne for the 2013 Amy’s Gran Fondo bike ride along the Great Ocean to Apollo Bay, then inland over some horrible hills and back to Lorne on Sunday. So what does this have to do with business? Not

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Bali Observations Part 2 – Is Wi Fi the missing link?

As commonly happens when we travel, we take our gadgets with us, whether it be just a smart phone or tablet, or all of the above and the trusty laptop, I am sure most business owners (and non business owners) are the same. We love to stay connected whether it be to share the holiday

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Bali business observation 1- Service @ Meads Bar

  Let’s face it, Australia is a pretty cool place, with lots of great bars, restaurants and cafes of which we can go and enjoy ourselves with friends and family. Unfortunately though, in most cases an afternoon out can quickly add up to a substantial sum of money and this behavior cannot be repeated multiple

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Bali here I come- comparisons to Canberra business

This coming Friday I head off to Bali for 5 nights for a quick break and some warm weather. I think I am one of the few Aussies who hasn’t been to Bali, so will be another country to tick off on the long list and looking forward to it. Being the obsessive person, I

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Making good an opportunity- Travelodge Docklands

Over the last week I have been blogging about customer service experiences during a family trip along the Great Ocean Road. I am now back in Melbourne and am staying at the Travelodge Docklands, which is my usual hotel of choice when in Melbourne. I stay here because of the location primarily, but also due

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WiFi @ 35,000 feet….cool or unnecessary expense?

On a recent trip, I flew back to Australia on the A380 with Emirates and it is a pretty cool plane, having had a few trips on them, but that isn’t the point for today… One of the offerings aboard the plane was Wi-Fi connectivity on board. Awesome I thought, and started investigating the on

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Live from London- ICF Global Conference preliminary news

This week has seen me travel on the big bus of the sky the mighty A380 from Canberra to London in anticipation for the ICF Global Conference in Hammersmith starting tomorrow (Wed 3rd Oct). This will be my first such conference with the ICF, so as you do, you always question with some scepticism the

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