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5 years into business and then two “knocks at the door” changed everything!

It only dawned on me a few weeks ago that I have survived the dreaded 5-year mark of my own business. We have all seen and heard the statistics stating that around only 1 or 2 in every 10 businesses survive past the 5 year mark, so congratulations to me! It comes with some irony,

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What’s the cost of saying “No”?

Most businesses are constantly chasing leads and seeking new business, but what happens when it all clicks, and you get bombarded with business and are forced to say “No” or to delay customers using your service or buying your product? Worse still, how would your regular customers feel if they were greeted with such as

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How To Expand Your Business

Too many businesses today have made it to where they are with luck! They may have started without a business plan, had limited or no structured processes and had no goal or direction in how to succeed. A lot of businesses have failed within the critical timeframe for business of the first 5 years, but

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What’s the ‘real cost’ of networking?

Networking is a critical element to your business and the marketing mix. Done correctly, networking can open up your exposure to an enormous potential of new clients, referral partners and strategic alliances within the industry. Done incorrectly, networking can be an enormous cost to your business and one which quickly creeps up without you even

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Lesson in business from Istanbul

I have spent the last 5 days in Istanbul including Anzac Cove for  the attendance of the dawn service at Gallipoli. One thing stands out as a major difference in nearly all businesses, especially in the food and beverage sector when comparing to like businesses in Australia – Free Wifi. Why is this such a

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Starting a business? Do I buy a Franchise or go it alone?

If you’re thinking about starting a business, one of the questions you face is: do you start your own concept or take ‘done for you’ approach and join a franchise?. There’ve been some very successful franchises, from McDonalds through to the Jim’s Mowing (and Cleaning, and Computer Repairs…). Franchises generally offer more structure and support,

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Is inaction costing your business success?

“Action is the foundational key to all success” Pablo Picasso As a business owner you should know this, but far too often inaction still becomes a contributing factor to the success or failure of a business. Inaction comes in countless forms in business, whether it be in simply failing to execute, failing to follow through

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How You Respond (or don’t) Says a Lot About You!

There are several things that bug me and one is bad manners, but I am not referring to the rude person in a social setting, but rather the bad manners in the online world. I have interactions as a customer and also as the operator of my own business that very often make me cringe,

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“I know how to right good” – Why I Got a Writing Coach

As a business owner, I know the importance of blogging and developing content to help build my brand and my expertise in my field. Blogging was something I started doing early on and I thought I was doing OK. My blogs were getting read and shared, and was starting to develop a reputation around town

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When Is Enough Enough?

As a business owner there are several key moments  when you may start questioning the status of your business, and the decision you made to go into business in the first place. Typically these come around during the Christmas break, and again at mid year when it is tax time and you may review your

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