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Home Archive for category "Leadership"
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Can or Should You Be Friends With Your Clients?

  It’s one of those perplexing questions you may often ask yourself – Can you be friends with your clients? Firstly what does this actually mean? What does it mean to be a friend?  According to the Oxford Dictionary it is “a person with whom one has a bond of mutual affection, typically one exclusive

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5 Reasons Why I Won’t Buy From You

As  a customer on a daily basis there are countless interactions with businesses and brands that add to my perception of you and your business. Most of the time these are to a level that simply meets a demand- I want something, you have it, I buy it and leave….nothing special or unique, you just

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When things go wrong….are you prepared?

It is a reality in business that things will eventually go wrong. The events, if serious,  may  seriously impact the day to operations and  viability of the business. More often than not, these events are unplanned, often unnatural and external, and something that you have no control over as the business owner such as major

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My lessons from people of influence and not the BIG names!

Most people will go through their professional life coming in contact with many people who have both positive and negative attributes. If you take the time to sit back and reflect on those who have helped develop you to the person who you are today, you could probably count those who had a serious influence

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Bored, lonely? How about a meeting?

  Do you love a good meeting, or do you relate to the picture below? Ah….meetings, the bane of all organisations, departments and businesses! As an employee, we grow to hate them in most cases, except for those who see them as a great opportunity to do nothing for a while and have coffee, a

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Are you in business or just employing others?

If you are reading this you are most likely a business owner- if you aren’t then I hope you learn a few of the challenges business owners face. As a business owner, you have the privilege, the joy, the challenge and associated rewards of being your own boss and building an empire. You’re aiming to

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Canberra’s new Business BOOST Centre….what is it?

Don Grgic has been in business since a young boy and has successfully operated the iconic Furniture Direct Warehouse in Fyshwick for years. He has recently launched a new business support centre for small to medium businesses and I asked him to give some insights to how it works and what it is….sounds exciting…  

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Business Coaching- what’s all the fuss about?

I recently put together the following article for Don Grgic from the Business Boost Centre for his blog-site ‘A Passion for Small Business”. It is not meant to be a ‘come and buy business coaching’ article, but more an information piece on what to look out for if you may be considering exploring the process.

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Bali business observation 1- Service @ Meads Bar

  Let’s face it, Australia is a pretty cool place, with lots of great bars, restaurants and cafes of which we can go and enjoy ourselves with friends and family. Unfortunately though, in most cases an afternoon out can quickly add up to a substantial sum of money and this behavior cannot be repeated multiple

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Networking ROI- do you measure it?

If you are in business, you most probably attend networking events (or you should). These come in all forms and types from structured formal membership based groups, to casual meet ups, events, workshops etc. The scope and availability of these is vast and can sometimes get a bit distracting to the business owner, as you

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