Can or Should You Be Friends With Your Clients?
Posted by Tony Ozanne in Mar, 2014
It’s one of those perplexing questions you may often ask yourself – Can you be friends with your clients? Firstly what does this actually mean? What does it mean to be a friend? According to the Oxford Dictionary it … Continue reading
Category: Blogs, Business Coaching, Leadership, Management, Networking
Post Tagged with Business Coaching Canberra, client relationships, Integrity, management, Tony Ozanne 5 Reasons Why I Won’t Buy From You
Posted by Tony Ozanne in Jan, 2014
As a customer on a daily basis there are countless interactions with businesses and brands that add to my perception of you and your business. Most of the time these are to a level that simply meets a demand- I … Continue reading
Category: Customer Service, Leadership, Management, Marketing, Sales and Marketing
When things go wrong….are you prepared?
Posted by Tony Ozanne in Dec, 2013
It is a reality in business that things will eventually go wrong. The events, if serious, may seriously impact the day to operations and viability of the business. More often than not, these events are unplanned, often unnatural and external, … Continue reading
Category: Blogs, Business Coaching, Business Coaching Canberra, Leadership, Management, Planning, Process, Social Media
Post Tagged with Business Continuity, Execution, management, Planning, service, Social media, technology My lessons from people of influence and not the BIG names!
Posted by Tony Ozanne in Nov, 2013
Most people will go through their professional life coming in contact with many people who have both positive and negative attributes. If you take the time to sit back and reflect on those who have helped develop you to the … Continue reading
Category: Blogs, Business, Business Coaching, Business Coaching Canberra, Leadership, Management, People Management, Productivity, Small Fish business coaching, Work life balance
Post Tagged with Business, Business Coaching Canberra, Coaching, Development, Execution, How To, Influence, management, Organisation, Planning, productivity, Tony Ozanne, work-life balance Bored, lonely? How about a meeting?
Posted by Tony Ozanne in Oct, 2013
Do you love a good meeting, or do you relate to the picture below? Ah….meetings, the bane of all organisations, departments and businesses! As an employee, we grow to hate them in most cases, except for those who see … Continue reading
Category: Accounting, Business, Business Coaching, Business Coaching Canberra, Goal Setting, Leadership, Management, People Management, Planning, Process, Productivity, Staffing
Post Tagged with Business, Business costs, Goals, How To, management, Meetings, Organisation, Planning, productivity, staffing, Tony Ozanne